Refund & Cancellation Policy
Effective Date: 05/05/2025 | Last Updated: 06/02/2025
- Refunds are subject to the event organizer’s policies.
- Some events may have a no-refund policy.
- If eligible for a refund, users must request it before the event date.
- If an event is canceled, users will be notified and refunded according to the organizer’s policy.
- Rescheduled events may allow users to transfer tickets or request a refund.
Some events may allow ticket transfers. Contact the event organizer for details.
- Unauthorized chargebacks may result in account suspension.
- Users should contact support before initiating a chargeback.
For refund-related inquiries, contact support@eventluma.com.